Disappointed with WM

Vivan · Post by **Vivan** » Tue Nov 11, 2014 10:05 am

I have had a few issues with WM mainly with waiting times. The last time I had a breakdown issue and they were unable to take my car as they were “Very Busy” and had to wait over a long weekend. Then when they took the car in it took them 2 full days to figure out and fix a noisy pulley.

This time I tried to make a booking for a Service and the waiting time is over 6 working days as against their policy which states 3 working days.

Besides, I have been having issues with my central lock which they have not been able to sort out after several attempts.

Unfortunately I am stuck with WM for a while as I have extended warranty.

I know it’s probably a “Jeep Thing” but just wanted to know if anyone else is having similar issues with WM or is it just me.

Vivan

Xof · Post by **Xof** » Tue Nov 11, 2014 10:25 am

try Nissan, or Toyota or Premiere Motors... then you will see how good WM is! at least they do not promise anything they cannot do.

iguana · Post by **iguana** » Tue Nov 11, 2014 10:33 am

We are the largest group that deals with WM ... Yes some times we have issues with them, but they sort things quickly and professionally

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adiga · Post by **adiga** » Tue Nov 11, 2014 10:44 am

Vivan, you have to change your avatar and put J33P photo

Kidding aside, your complain been conveyed to WM ,
and as said above,, try other dealers to see the deference

BAHA · Post by **BAHA** » Tue Nov 11, 2014 10:45 am

Xof wrote:try Nissan, or Toyota or Premiere Motors... then you will see how good WM is! at least they do not promise anything they cannot do.

You mean, they actually lesson to you !
And they don't lose parts!!

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Vivan · Post by **Vivan** » Tue Nov 11, 2014 10:46 am

I really don't want to compare different brands here.. but anyway, I have experience with Nissan and completely agree with your statement. However, I have a Mitsubishi and had a Peugeot and never faced such issues. My question was clearly about WM to understand from regular customers.

PS - I am not complainting to WM here. I am just sharing my experience and want to hear about other experiences only.

Abed · Post by **Abed** » Tue Nov 11, 2014 11:00 am

If I will sell my Nissan and buy a jeep, it will be because of many great stories I heared about WM.

Wasabi · Post by **Wasabi** » Tue Nov 11, 2014 11:38 am

Vivan, what have you been doing since 2009? 18 posts and still a newbie..................

Vivan · Post by **Vivan** » Tue Nov 11, 2014 12:40 pm

Wasabi wrote:Vivan, what have you been doing since 2009? 18 posts and still a newbie..................

Since off-roading runs in my blood "newbie" or 2009 isn't an issue.. lol

https://www.facebook.com/photo.php?fbid ... 79193ab5b5

On a serious note - I prefer to stick to the topic.

mamoun · Post by **mamoun** » Tue Nov 11, 2014 1:15 pm

the answer is its just you

Shadi · Post by **Shadi** » Tue Nov 11, 2014 2:24 pm

This is the first time i heard something like this about WM
from my own experience , I can say nothing better than WM
Speshally the service after sales

9ball · Post by **9ball** » Tue Nov 11, 2014 2:41 pm

I would take my Ferrari to WM if I had one, always had great service. Only negative thing is there is no bar in their workshop, could have a few pints before you grab a cab.

iguana · Post by **iguana** » Tue Nov 11, 2014 3:59 pm

So Vivan, you are an off-roader, who joined us in 2009, you only have 18 posts so it seems that you are not interested in AD4x4 .... Why are you complaining here about WM? You can complain at your own FB page or in whatever group you go off-roading with.

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SCORPIO · Post by **SCORPIO** » Tue Nov 11, 2014 4:51 pm

9ball wrote:I would take my Ferrari to WM if I had one, always had great service. Only negative thing is there is no bar in their workshop, could have a few pints before you grab a cab.

or before you read the bill

9ball · Post by **9ball** » Tue Nov 11, 2014 5:21 pm

SCORPIO wrote:
9ball wrote:I would take my Ferrari to WM if I had one, always had great service. Only negative thing is there is no bar in their workshop, could have a few pints before you grab a cab.
or before you read the bill

I think after you read the bill you need several pints!!