Mapsource won't open...
Posted: Sun Mar 01, 2009 6:36 pm
Hi All,
Has anyone had trouble with Mapsource on a PC running Vista? I've loaded and re-loaded the software four times now, including following the on-line unlocking process, but it makes no difference. It won't even open . It just gives me an error message to copy and paste and email to Garmin, who still haven't responded.
I've pasted the error message below and if anyone can make sense of it / shed some light, I'd be very grateful, especially as I was hoping to make a route for my Oman trip this long weekend.
Thanks,
Steve a.k.a. Mulgara
ERROR MESSAGE:
<?xml version="1.0" encoding="UTF-8" standalone="no" ?>
<ErrorReport xmlns="http://www.garmin.com/xmlschemas/ApplicationErrors/v1">
<Error>
<Exception>
<SubId>5</SubId>
<SourceCodeLocation>
<SourceFileName>WIN_REGKEY.HPP</SourceFileName>
<SourceFileLine>583</SourceFileLine>
</SourceCodeLocation>
<Extra>Reg name: 'HKEY_CURRENT_USER\Software\Garmin\MapSource\Settings\ToolBars'; Windows Error Code: 5
Access is denied.
</Extra>
</Exception>
<Application>
<Name>MapSource</Name>
<Build>
<Version>
<VersionMajor>6</VersionMajor>
<VersionMinor>14</VersionMinor>
<BuildMajor>1</BuildMajor>
<BuildMinor>0</BuildMinor>
</Version>
<Type>Release</Type>
<Time>Jun 26 2008, 18:40:52</Time>
<Builder>sqa</Builder>
</Build>
<LanguageID>1033</LanguageID>
<PartNumber>006-A0041-00</PartNumber>
</Application>
<Computer>
<OperatingSystem>Windows Vista Service Pack 1</OperatingSystem>
<Processor>x86, Processor Level: 6, Processors:2, Model: 15 Stepping: 2</Processor>
<RamSize>2097151</RamSize>
</Computer>
<Time>2009-02-27T12:16:18Z</Time>
</Error>
</ErrorReport>
Has anyone had trouble with Mapsource on a PC running Vista? I've loaded and re-loaded the software four times now, including following the on-line unlocking process, but it makes no difference. It won't even open . It just gives me an error message to copy and paste and email to Garmin, who still haven't responded.
I've pasted the error message below and if anyone can make sense of it / shed some light, I'd be very grateful, especially as I was hoping to make a route for my Oman trip this long weekend.
Thanks,
Steve a.k.a. Mulgara
ERROR MESSAGE:
<?xml version="1.0" encoding="UTF-8" standalone="no" ?>
<ErrorReport xmlns="http://www.garmin.com/xmlschemas/ApplicationErrors/v1">
<Error>
<Exception>
<SubId>5</SubId>
<SourceCodeLocation>
<SourceFileName>WIN_REGKEY.HPP</SourceFileName>
<SourceFileLine>583</SourceFileLine>
</SourceCodeLocation>
<Extra>Reg name: 'HKEY_CURRENT_USER\Software\Garmin\MapSource\Settings\ToolBars'; Windows Error Code: 5
Access is denied.
</Extra>
</Exception>
<Application>
<Name>MapSource</Name>
<Build>
<Version>
<VersionMajor>6</VersionMajor>
<VersionMinor>14</VersionMinor>
<BuildMajor>1</BuildMajor>
<BuildMinor>0</BuildMinor>
</Version>
<Type>Release</Type>
<Time>Jun 26 2008, 18:40:52</Time>
<Builder>sqa</Builder>
</Build>
<LanguageID>1033</LanguageID>
<PartNumber>006-A0041-00</PartNumber>
</Application>
<Computer>
<OperatingSystem>Windows Vista Service Pack 1</OperatingSystem>
<Processor>x86, Processor Level: 6, Processors:2, Model: 15 Stepping: 2</Processor>
<RamSize>2097151</RamSize>
</Computer>
<Time>2009-02-27T12:16:18Z</Time>
</Error>
</ErrorReport>